Terms and Conditions

CeyNext is a software development company based in New Zealand. We design, build, publish, and maintain custom mobile, web, and AI-driven software for small and medium businesses. You can reach us at heyceynext@gmail.com.

Descriptions of our services, engagement models, case studies, and capabilities are provided for general information. They are indicative only and do not constitute a binding offer, quotation, or professional advice. Nothing on this site creates a contract between us. A binding engagement arises only from a written agreement, proposal, or statement of work signed or confirmed in writing by both parties.

Where this site describes pricing structures, such as fixed-fee discovery or fixed price per phase, it describes how we prefer to work, not a published rate. All prices, timeframes, and estimates are quoted per engagement, are valid for the period stated in the quote, and are subject to the assumptions recorded in it. Changes to scope may change price and timeline; we will agree any such change with you in writing before proceeding.

Unless a statement of work says otherwise, invoices are payable within 14 days of the invoice date. Amounts are exclusive of GST and any other applicable taxes, which will be added where required. We may suspend work on overdue accounts after giving written notice. Where a deposit or phase fee is paid in advance, it is applied against that phase.

Each party will keep the other's confidential information confidential, use it only for the purposes of the engagement, and protect it with at least the care it applies to its own confidential information. This does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law. These obligations survive the end of the engagement.

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, we act on your written instructions and you remain the data controller for that data.

Products we build commonly depend on third-party platforms: cloud providers, app stores, payment processors, model providers, and business systems. Those services are governed by their own terms, pricing, and availability, and are outside our control. We are not liable for their acts, omissions, outages, price changes, or discontinuation, though we will work with you in good faith to adapt where they change.

To the maximum extent permitted by law, neither party is liable to the other for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, business interruption, or loss or corruption of data. Our total aggregate liability arising from or in connection with an engagement is limited to the fees paid by you to us under that engagement in the 12 months preceding the claim. Our total aggregate liability in connection with your use of this website is limited to NZ$100. These limits do not apply to liability that cannot lawfully be limited.

Retainer and maintenance arrangements run month to month and may be terminated by either party on one month's written notice. Project engagements may be terminated at the end of any completed phase on written notice, in which case you pay for work performed and accepted up to that point and receive everything built to that point. Either party may terminate immediately for material breach that is not remedied within 14 days of written notice.

Neither party is liable for delay or failure to perform caused by an event beyond its reasonable control, including natural disaster, war, epidemic, failure of telecommunications or cloud infrastructure, or government action. The affected party will notify the other promptly and use reasonable efforts to mitigate.

We will not name you, describe your project, or use your logo in our marketing without your prior written consent. Case studies on this site that are not named are generalised descriptions of engagement types and do not identify any client.

We may update these Terms from time to time. The version published on this page at the time you use the site is the version that applies to that use. Changes do not alter the terms of an engagement already agreed in writing.

These Terms are governed by the laws of New Zealand. The parties submit to the non-exclusive jurisdiction of the New Zealand courts. Before commencing proceedings, the parties will attempt in good faith to resolve any dispute by discussion between senior representatives.

Questions about these Terms can be sent to heyceynext@gmail.com.